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Oracle Service Cloud

Our application is installed into your existing instance of Oracle Service Cloud. Nothing new to support.

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Data Access

Our application puts your message data into Oracle Service Cloud giving you full access to slice and dice to your heart's content.

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Mobile

Allow your customers to talk with you on using the device they never take out of their hand! There is simply no better communication channel.

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Customer Service #boss

Customers tell us over and over in every survey and research paper that they want to use SMS to check order status, confirm appointments and solve problems. Our platform makes it easy for you to not only handle these requests, but rock them. We even make it easy for you to utilize our platform in your own integrations. You're welcome.

Standard Features

We aren't going to lie, we think our product is pretty great.

  • SMS
  • Inbound MMS
  • Configurable
  • Easy to Use
  • Integratable
  • FAST
  • Reliable
  • Honest
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Best Features

2 Hour Setup

Easy Billing

Secure

Accessible

Quality Support

Our product development team takes support calls.

24/7 Support

We are here for you all day, every day, and every night.

Flexible

We send and recieve SMS to / from any device that uses the format.

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Happy Customers

We even check in on you proactively to ensure you love our product.

Real Time

SMS that works exactly like you would expect it to, fast and hastle free.

Secure

Your messages are hosted within your instance of Oracle Service Cloud.

Why Us?

Our product is not only good, it's easy to use.
Most deployments require little or no agent training.

Pricing Structure

Standard

$10k/yr

50k messages

  • Supports roughly 750 SMS conversations per month.
  • Implementation consulting
  • 24/7 technical support
  • Public API access

Premium

$75k/yr

500k messages / year

  • Supports roughly 7500 SMS conversations per month.
  • Implementation consulting
  • 24/7 technical support
  • Public API access

Become a Customer

Interested in speaking with someone on our sales team?

Work with us

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Phone Number

(469) 888-8516

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Email Address

info@builtagroup.com